How to view the attendee list for my event

From the Attendees section, you can view everyone registered to attend your event, regardless of whether their tickets were generated through an online or manual sale.

View attendees

Open your event and go to Sales and attendees > Attendees.

Here you will find one entry for each attendee, with information such as:

• Ticket record locator.
• Attendee name.
• Ticket type.
• Email and phone number, when available.
• Associated amount.

You can use the search bar to quickly find an attendee by record locator, name, or email, or use the ticket filter to display only attendees with a specific ticket type.

If Incomplete appears, it means that some attendee information is still missing.

Download the attendee list

Click Download to get an Excel file containing all the information collected from your event attendees.

In addition to the basic ticket and purchase details, the Excel file includes all the information you have collected from each attendee through the registration form, such as name, email, phone number, gender, role, ID document, country, or any other fields you have configured.

Access control information

If you have carried out access control using the go&dance app, the Excel file will also include the scanning information for each ticket.

You will be able to see when the ticket was scanned and who scanned it, making it easier to track and manage access to the event.

Tickets with multiple attendees

If a single ticket includes multiple attendees, you will find a separate row for each person, but they will all share the same record locator, as they belong to a single ticket.

For example, if a ticket includes 4 attendees, the Excel file will contain 4 rows with the same record locator, one for each attendee.

How the price is displayed

To avoid counting the amount of the same ticket multiple times, the price only appears in the first row associated with that ticket.

The rows for the remaining attendees on the same ticket will show a price of €0.

This means that a row showing €0 does not necessarily mean that the attendee has a free ticket. It may represent an additional attendee included in a ticket whose amount is already shown in another row with the same record locator.

Important: if you use the Excel file for financial calculations, keep in mind that the amount of a ticket is counted only once, even if the ticket includes multiple attendees.

Updated on: 28/09/2026