How to view my event sales

From the Sales section, you can view all purchases made for your event and access the details of each one.

To access it, open your event and go to Sales and attendees > Sales.

Sales list

On this page, you will find all sales recorded for the event. For each purchase, you can see basic information such as:

• The purchase record locator.
• The date and time when it was made.
• The buyer's email.
• The total amount paid.
• The code used, when the sale is associated with a promotion, promoter, or another type of code.

You can use the search bar to quickly find a sale by its code or email.

Click any sale to view all its information.

Sale details

When you open a sale, you will find different tabs where you can review the purchase details, attendees, and settlement information.

General

Under General, you can view the main purchase details:

• Record locator.
• Buyer details.
• Email.
• Purchase date.
• Payment method.
• Products or tickets purchased.
• Amounts associated with the purchase.
• Total paid.

From this section, you can also download the tickets included in the purchase.

Attendees

Under the Attendees tab, you will find the tickets included in the purchase and the details of each attendee.

Each ticket has its own ticket code and the information provided for the attendee.

If you need to change any of these details, click Edit for the corresponding attendee.

A sale can contain one or more tickets. For this reason, the buyer's details and the attendees' details do not necessarily have to match.

Settlement

The Settlement tab helps you understand how the amounts from the sale are distributed and the resulting amount for the organizer.

Here you can view items such as:

• Amount paid: the total amount paid by the buyer.
• go&dance services: additional services charged directly to the buyer, when applicable.
• Price: the amount corresponding to the products sold.
• Fee: the amount go&dance charges the organizer for its services.
• Affiliate fee: the amount allocated to managing and paying the affiliate when the sale comes from the affiliate program.
• Amount to transfer: the amount go&dance will transfer to the organizer as a result of the sale.
• Promoter commission: the amount the organizer is responsible for paying when the sale comes from one of their promoters.
• Final profit: the organizer's result from the sale after the corresponding amounts have been taken into account.

Important: commissions for the organizer's promoters are displayed so you can see the actual result of the sale, but go&dance does not pay the promoter. Settling with your promoters is the organizer's responsibility.

Download or import sales

From the sales list, you will also find the Download and Import options, which you can use to work with your sales information outside the platform or import sales when necessary.

Add a sale manually

If you need to record a sale that was not made directly through the go&dance website, click + Add sale from the sales list.

This allows you to keep both online sales and any sales you need to record manually centralized within your event.

Updated on: 28/09/2026