How to add a manual sale or invitation

You can create a sale manually from your event management area. This option is useful for recording tickets you have sold outside go&dance or for creating invitations without requiring the attendee to make an online purchase.

To do this, open your event and go to Sales and attendees > Sales. Then click + Add sale.

Add the tickets

Enter the customer's email and click + Add ticket.

Select:

• The ticket type.
• The quantity.
• The unit price.

You can change the unit price before adding the ticket. This allows you to record a sale for the amount you charged or create an invitation by setting the price to €0.

If the sale includes different ticket types, you can add them one by one.

When you are finished, review the information, make sure the details are correct, and click Add sale.

Important: when you create a manual sale, go&dance does not charge the buyer. If there is an amount associated with the sale, payment is handled directly between the organizer and the buyer.

Is the ticket sent automatically?

No. When you create the sale, no email is sent automatically.

Once it has been created, you can decide what you want to do with the tickets:

• Edit attendees, to complete or change the details of the people who will use the tickets.
• Send by email, to send the tickets to the buyer.
• Open sale details, to view all the information about the sale you created.

This allows you to create the sale first and then decide how you want to manage attendee information and ticket delivery.

Allow the buyer to complete their details

When sending the tickets by email, you can enable Allow the buyer to edit the details.

If you enable this option, the buyer will receive an email where they can complete the required information. In this case, the PDF ticket will not initially be attached to the email and they will be able to download it once they have finished entering their details.

This option is particularly useful when you are creating an invitation or a sale for someone else and do not yet have all the attendee information.

Edit attendee details yourself

You can also click Edit attendees after creating the sale to complete the details for each ticket yourself.

Each ticket has its own attendee and unique code, so you can enter or edit the required information individually.

Resend a ticket

You can resend the tickets at any time.

Go to Sales and attendees > Sales, open the corresponding sale, and use the Resend email option.

This way, if the buyer cannot find the original email, needs to receive it again, or has not yet completed their details, you do not need to create a new sale.

Updated on: 28/09/2026